Hours and Scheduling

SundayNot Available
MondayBy Appointment Only
TuesdayBy Appointment Only
WednesdayBy Appointment Only
ThursdayBy Appointment Only
FridayBy Appointment Only
SaturdayBy Appointment Only

 


Cancelation Policy

I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:

A 48 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me a 48 hour advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. In the case of an emergency you will be required to submit proof. Once the proof of emergency has been reviewed and approved you will then be refunded only 50% of the total appointment cost. 

No-Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason/s will be considered a “no-show.” You will then therefore be charged the total cost for your “missed” appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate other clients whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the FULL session. Out of respect and consideration to me and other clients, please plan accordingly and be on time.

Rescheduling

ALL services require advance booking (NO WALK-INS accepted) and full payment up front. If an appointment is canceled within the required 48 hours as stated above, then your deposit/payment can either be applied towards the rescheduled date or refunded (whichever is preferred by client). Note that if you choose to reschedule you may do so only one time per appointment and in doing so you will forfeit your refund.

Payments

FULL payments are always required at the time of booking via Cash in person or PayPal online (temple.illuminage@gmail.com). Keep in mind that because online payments may sometimes take approximately 24 to 48 hours to clear, your appointment must be booked at minimum 3 days in advance when choosing to pay online. I currently DO NOT accept any checks, money orders, or insurances. I accept credit cards via online option only and CASH ONLY in person.

 

 

Please keep in mind that this is a private practice/professional establishment and not a public community center or medical practice. Therefore be sure to know all of the rules/regulations & policies and please be mindful of how you conduct yourself when interacting with me or with anyone else that's servicing you on my behalf, whether it be via electronic communication of any form or in person. I also ask that you respect fellow clients and other active businesses within the establishment during your appointments. 

 

Thank You !

 

I look forward to serving you !